Support
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Frequently Asked Questions
Most portraits are delivered within 2–5 minutes of payment confirmation. During peak hours it may take up to 10 minutes.
Use a clear, well-lit selfie or portrait photo where your face is visible. Avoid dark, blurry, or group photos. JPG, PNG and WebP formats are supported.
Payment is made with Telegram Stars (⭐), Telegram's native in-app currency. You can purchase Stars directly in the Telegram app.
If your portrait hasn't arrived after 15 minutes, please use the contact form below. Include your Telegram username and the order date so we can investigate promptly.
Your photos are used solely for generating your portrait and are not stored beyond the processing window. We respect your privacy.
Points are earned by completing tasks in the Morphica app — generating portraits, referring friends, following channels, and more. They will be convertible to the $MRPH token when it launches. Roadmap
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